Frequently Asked Questions

No, we do not sell pets. Lemontails India LLP specializes in high-quality, nutritious pet food to keep your furry friends healthy and happy.



We accept the following secure payment options:


  • Credit Cards (Domestic & International)
  • Debit Cards
  • UPI (Unified Payments Interface)
  • Net Banking




No, we currently do not offer Cash on Delivery (COD).






  • Orders are dispatched within 24 hours of confirmation.
  • Delivery typically takes 1-5 business days, depending on your location.
  • You will receive an estimated delivery timeline at checkout.









Due to the nature of our pet food products, we do not accept returns.












To maintain the highest standards of hygiene and quality, we do not accept returns or exchanges for:

  • Pet food, treats, and perishable items
  • Beds, playpens, crates & carriers
  • Dog and cat toys
  • Items purchased during sales or promotions
  • Dog pads, diapers & hygiene products
  • Medicines & supplements

If you receive a damaged or defective product, please contact us immediately.














Yes, orders can be cancelled within 12 hours of placement, provided they have not been dispatched.
















Registered Address

Sr No 11a, 1st Floor Office No.6, Padmavibhushan Dr. Chintaman Dwarakanath Deshmukh Road, Mutha Canal Road, Gultekdi Pune

Packaging Unit

Lemontails India LLP M. No. 0191/2 G.No. 348 A/P near vilas bhel, satara pune highway, Khedshivapur baug Haveli, Ramnagar, Pune, Maharashtra, India- 412205

© 2025 Copyright Lemontails India LLP.

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